Updated on July 20, 2020
At ELOQUĒNTIA we respect your personal information. This policy:
- sets out the types of personal data about you that we collect;
- explains how and why we collect and use your personal data;
- explains how long we keep your personal data for;
- explains why we share your personal data, with whom we share it and when;
- explains if and for what purposes any third parties might collect your personal data on this website;
- sets out the legal basis under which we use your personal data;
- explains the consequence of your refusal to provide us with the personal data we request;
- explains the various rights and options you have with regard to your personal data; and
- explains how we can contact you and how you can contact us.
What personal data do we collect about you?
We collect the information necessary to provide the services you request, including, but not limited to, the following:
- subscription to our weekly newsletter;
- subscription to our magazine ELOQUĒNTIA;
- participation in our ēFORUM, an original idea of ELOQUĒNTIA;
- participation in promotions and surveys on ELOQUĒNTIA;
- make online purchases of products from ELOQUĒNTIA.
These services, as well as others available on the Sites owned by ELOQUĒNTIA will be referred to as the "Services".
We may collect the following information from you (depending on the Services you request from us) in order to provide you with the Services: your name, your email address, payment card information (in the event that you purchase products through ELOQUĒNTIA), your mailing address to send you the items to which you have subscribed, products or prizes, your responses to inquiries and questions in the event that you participate in the ēCommunity through the ēFORUM at ELOQUĒNTIA and your responses to questions in the event that you participate in contests and surveys.
We may also collect certain information about your use of the Site through you directly or through a third party, when you visit or interact with us or with content of ours located on any other site on the Internet ("Usage Information"). Such Usage Information includes, but is not limited to, your browser type, your operating system, all areas of the ELOQUĒNTIA Site you visit, including the content you view and the time of day you view it, and your online ID (i.e., the ID assigned to your device).
Where do we collect personal data about you?
We may collect and access personal data about you from the various sources listed below:
Directly from you. This information is provided by you when you use our website and subscribe to our Services.
- Through social networking widgets and similar links. Our ELOQUĒNTIA Site contains links, "widgets", "tweet" and "like" buttons connected to social networking sites such as Facebook, Twitter, Instagram and YouTube.
- To provide you with relevant customer services, such as responding to your questions, complaints or comments;
- To allow you to enter contests or promotions at ELOQUĒNTIA if you wish to enter such contests or promotions and to provide you with prizes if should win any of such contests or promotions;
- To enable you to purchase products through ELOQUĒNTIA and to send such products to you;
- To verify that your information is correct when you register for our Services (including checking that your email address is active and valid);
- To adapt content, offers and advertising that we may show you on ELOQUĒNTIA and on third party social networking platforms;
- To contact you regarding your use of ELOQUĒNTIA and any changes we implement to our policies and terms and conditions;
- To contact you about promotions, special offers and other marketing actions (in case you have given your consent for your data to be used for such purposes);
- To improve ELOQUĒNTIA and our Services, which may include processing your data to create anonymous and aggregated data, which we use internally and share with third parties for analytical purposes;
- To monitor the effectiveness of any ELOQUĒNTIA branded digital campaign through this Site or elsewhere on the web.
How and why do we use your personal data?
We use your personal data mainly to provide you with those Services to which you subscribe. For example, if you subscribe to our newsletters, we will use your personal data to provide you with that newsletter.
On which legal basis do we use your information?
When we process your personal data, in addition to informing you of the personal data we process, we are also obliged to inform you of the legal basis on which we process your personal data. Hereunder, we detail each of the legal bases on which we process your personal data and the times when we act on these bases to process your data. We process personal information for different purposes on the following legal bases:
To fulfill contractual obligations to you. We and our service providers process your information to meet our contractual obligations to you when we use your information to provide you with the Services and related content, products or services and to communicate with you. For example, when you purchase one of our subscriptions, we process your payment and contact information and other details in order to provide you with the support services you request. We also send you informative communications on this basis, including confirmation of your subscription or notification of a change to a Service. Failure to provide the required information may contravene or delay the performance of our contractual obligations.
To satisfy our legitimate interests. We process your information to meet our legitimate interests when using it to provide you with the Services and related content, products or services, to communicate with you and for our advertising and marketing purposes. For example, our legitimate interests include incorporating improvements, customizing and understanding how you interact with the Digital Services and related content, products or services, and sending communications about products and services that we believe may be of interest to you. To satisfy our legitimate interests, we may share your information with our subsidiaries and branches, and our service providers and business partners (including advertising and marketing aspects) and in the context of a corporate transaction. We maintain appropriate security measures to protect the information we process, ensuring that our legitimate interests are safeguarded.
To meet our legal obligations. We process and share your information, to the necessary extent, to comply with our legal obligations when we use your information to protect our rights or the rights of others and when we share it with others, where required by law, or when necessary to protect our rights. For example, we are required to obtain certain information from you to process payment for your part of a subscription, for tax or financial control purposes.
With your consent. We obtain your consent to process your information when required by law. Should you wish to obtain further information about the legitimate interests on the basis of which we process your personal data, please contact us via the information found on "How to contact us" below..
How long do we keep your personal data for?
We recommend that you inform us of any changes to your personal data so that we can keep them up to date. If you wish to obtain additional information about the period of time during which we keep your personal data, please contact us through the information found on "How to contact us" below.
With whom do we share your personal data?
ELOQUĒNTIA MAGAZINE. We share your information with the publication you are browsing.
Service Providers. We also share your personal data with third parties who provide the Services on our behalf.
Advertising partners. We may also share your personal information with third party advertising partners to enable them to adapt or target advertising on ELOQUĒNTIA and outside this Site on behalf of both this publication and our advertisers. We encourage all of our partners and advertisers to act transparently when undertaking these actions.
Others. In addition, we may disclose your personal information whenever we have a duty to disclose or share your information in order to comply with a legal obligation, or to protect the rights, property, or safety of our business, our customers, or others. This includes, in specific cases, exchanging information with other companies and organizations for the purpose of carrying out fraud prevention actions and with any operators of restitution of all or part of our business.
Who else may collect personal data about you at ELOQUĒNTIA?
We use analytical providers to provide us with information regarding the use of ELOQUĒNTIA and the effectiveness of the advertising we place elsewhere on the Internet, for example, in third-party applications or elsewhere. You may see third party advertisements on ELOQUĒNTIA and such advertisements may be placed by a third party.
These service providers may establish and access their own tracking technologies on your computer or mobile device (including cookies and web beacons) and may, in any way, collect or access information regarding your visits to and activity on ELOQUĒNTIA and other websites or online services. Some of these third parties may collect personal information about you over time when you visit ELOQUĒNTIA or other websites and services.
Cookies and web beacons, including those placed by third-party advertisers on the network, may be used to, among other things, target advertisements, prevent you from seeing the same advertisements too many times, and to conduct research regarding how useful certain advertisements may be to you. We may share Usage Information about visitors with third-party advertising companies, analytics providers, ELOQUĒNTIA partners and other sppuliers for the same purposes.
What happens if you do not provide us with the information we request or if you ask us to stop processing your personal information?
If you do not provide us with the personal data necessary to provide the Services, we will not be able to provide the Services to you. If you withdraw your consent to the processing of your personal data by us, e.g. if you withdraw your consent to receive marketing material sent by us, we will stop processing your data in this way and you will no longer receive marketing material from us.
Do we use technology to create profiles about you?
We may use signals in your browser that analyze the type of content you consume on ELOQUĒNTIA. This way we can provide you with recommendations about ELOQUĒNTIA content that may be of interest to you, as well as other types of content that you may be interested in viewing on ELOQUĒNTIA. Types of cue signals may include participation, how long you visit the site for and social networking interests.
You have the right to object to this activity. Please see below for information on this right and how to contact us if you have any questions.
Do we transfer your data outside the EEA?
In some cases, the personal data we collect from you may be processed outside the EEA. The countries in which your personal data are processed may not offer the same protection for your personal data as the EEA. However, it is our duty to ensure that personal data processed by us and our suppliers outside the EEA are afforded the same protection as if the processing took place within the EEA. There are therefore certain guarantees when your data is processed outside the EEA.
What are your rights regarding your data held by us?
The law gives you a number of rights in relation to your personal data. For further information and advice on your rights, please contact your country's data protection authority.
The right to rectification - You have the right to have your information corrected if it is incorrect or incomplete.
The right to delete - This is also known as the "right to forget" and ultimately allows you to request the deletion or suppression of your information as long as we do not have a compelling reason to continue using it. This is not a general right of deletion; there are exceptions.
The right to limit processing - You have rights that allow you to "block" or prevent further use of your information. When you limit processing, we may continue to keep your information, but we cannot continue using it. We retain lists of people who have requested that their information be "blocked" from further use to ensure that the restriction is respected in the future.
The right to data portability - You have rights that allow you to obtain and reuse your personal data for your own purposes in different services. This allows you to easily move, copy or transfer your information between our IT systems and third parties in a secure manner, without affecting its usability.
The right to object - You have the right to object to certain types of treatment, including treatment for direct marketing purposes (which we only carry out with your consent).
The right to present a claim- You have the right to present a claim to your country's data protection regulator about the way in which we handle or process your personal data.
The right to withdraw consent - If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although, if you do so, it does not mean that everything we have done with your personal data up to that point with your consent is unlawful). This includes your right to withdraw your consent for us to use your personal data for marketing purposes.
Alternatively, we could have the right to refuse to comply with a request. Please evaluate your request responsibly before sending it. We will respond as soon as we can. Normally, we will do so within one month of receiving your request, but if the handling of the request will take longer, we will contact you to inform you.
How will we contact you?
We can contact you by email or if you contact us through our ELOQUĒNTIA social networking platforms, we will respond directly. Please do not hesitate to inform us if you prefer one particular mean of contact to another.
How can you contact us?
In case you are not satisfied with the way we manage your information, or if you have any other questions about how we treat your personal data, please contact us at firstname.lastname@example.org